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RAVEON BUSINESS CONSULTANCY

TERMS & CONDITIONS | 2025

Effective Date: September 15, 2025

Welcome to Raveon! We’re excited about the possibility of working together. We know legal documents aren’t exactly page-turners, so we’ve written this in plain English to make it as clear as possible.

These Terms and Conditions establish the general framework for our working relationship. The specific details of your project – scope, timeline, deliverables, and investment – will be outlined in your individual service agreement.

Our Services

Raveon provides comprehensive digital marketing services designed to grow your business:

  • Social media marketing and management
  • CRM systems implementation and optimization
  • Marketing automation and workflow development
  • Lead generation strategies and execution
  • Digital marketing consulting and strategic planning

Important Note: While these terms cover our general business practices, your individual service agreement will contain all the specific details about your project, including deliverables, timelines, and investment terms.

Working Together Successfully

Your Individual Service Agreement

Each project begins with a detailed contract that specifies:

  • Precise scope of services and deliverables
  • Project timeline and key milestones
  • Investment terms and payment schedule
  • Performance expectations and success metrics
  • Project-specific terms and requirements

Client Responsibilities

For us to deliver exceptional results, we need you to:

  • Provide timely feedback and approvals on deliverables
  • Grant necessary access to accounts and marketing platforms
  • Share relevant business information and strategic objectives
  • Maintain open communication throughout the project
  • Comply with the terms of service of third-party platforms

Project Modifications

We understand that business needs evolve. Any changes to the original scope of work require written agreement and may affect project timeline and investment terms.

Investment and Payment Terms

General Payment Framework

  • Specific investment amounts and payment schedules are detailed in your service agreement
  • All fees are exclusive of applicable taxes
  • Late payments may result in project delays or service suspension
  • Accepted payment methods will be specified in your contract

Refund and Cancellation Policies

  • Refund terms are clearly outlined in your individual service agreement
  • Completed work and strategic development are typically non-refundable
  • Ongoing services generally require a 30-day written notice for cancellation
  • Project-specific cancellation terms will be detailed in your contract

Intellectual Property and Ownership

Your Business Assets

  • You retain full ownership of your business materials, content, and accounts
  • You grant us license to use your materials solely for service delivery
  • You are responsible for ensuring proper licensing of any content provided
  • We assume no liability for copyright issues related to client-provided materials

Our Work Product

  • Custom strategies and implementations become your property upon full payment
  • We retain rights to our proprietary methodologies and business processes
  • You maintain ownership of all social media accounts and marketing platforms
  • Detailed ownership terms will be specified in your service agreement

Platform Access and Management

  • You retain ownership of all marketing platform accounts
  • We may require administrative access to deliver services effectively
  • You remain responsible for platform compliance and any associated fees
  • Access arrangements will be detailed in your service agreement

Service Expectations and Limitations

Marketing Results Disclaimer

We are committed to delivering professional marketing services using proven strategies and best practices. However, we cannot guarantee specific business outcomes or results, as marketing success depends on numerous factors including market conditions, competition, and industry variables.

Service Delivery Standards

  • Services are provided using industry best practices and current methodologies
  • We cannot control changes to third-party platforms or their algorithms
  • We will adapt our strategies to platform changes as they occur
  • Specific performance expectations will be outlined in your service agreement

Liability Limitations

  • Our total liability is limited to the fees paid for services rendered
  • We are not liable for indirect, consequential, or incidental damages
  • Both parties acknowledge that marketing activities involve inherent business risks

Confidentiality and Data Protection

We take your business information seriously. Both parties agree to:

  • Maintain strict confidentiality of all proprietary business information
  • Use confidential information exclusively for authorized service delivery
  • Return or securely destroy confidential materials upon request or project completion

Service Termination

Client-Initiated Termination

  • Termination procedures and notice requirements are specified in your service agreement
  • Generally, 30-day written notice is required for ongoing services
  • You remain responsible for payment of services through the notice period
  • Specific termination terms will be detailed in your contract

Raveon-Initiated Termination

  • We may terminate services immediately for non-payment, material breach of agreement, or failure to meet client responsibilities
  • We may terminate services with a 30-day notice for convenience or if the working relationship becomes unproductive
  • Clients who fail to provide necessary materials, feedback, or access within agreed timeframes may have services terminated without refund
  • Upon termination, we will transfer account access and provide final accounting for all work completed
  • All outstanding invoices become immediately due upon termination

Legal Framework

These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any disputes will be resolved first through good faith negotiation, followed by mediation or arbitration if necessary.

We reserve the right to update these Terms with reasonable advance notice. The current version will always be available on our website.

Questions and Contact

We want you to feel completely comfortable with our working relationship. If you have any questions about these Terms or need clarification on any points, please don’t hesitate to reach out:

Email: info@raveonco.com
Website: raveonco.com

We’re here to help and look forward to a successful partnership!

These general Terms and Conditions work in conjunction with your specific service agreement to govern our professional relationship. Your individual contract contains the detailed terms specific to your project and supersedes these general terms where applicable.